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1. Good morning, Binary systems. Derek’s speaking. How may I help you?
練習(xí):
Good Morning / Chic Boutique/ Mary / How may I help you /
打電話句子結(jié)構(gòu):
A. Greetings+your name+I am calling because...
B. Greetings+your name+I am calling to confirm...
C. Greetings+your name+I am calling to cancel...
D. Greetings+your name+I am calling to tell you that....
2. Hello, this is Derek calling from the Post Office. I am calling to confirm my appointment with Mr. Smith.
Hello, this is Derek calling from the Post Office. I am calling to cancel the 9 o’clock meeting with Mr. Davidson.
Hello, this is Derek calling from the Post Office. I am calling to tell you that I can’t attend the Board Meeting tomorrow because I hurt my back.
3. Hello, is Mr. Bradley in today?
Hello, could I talk to Mr.Bradley, please?
Hello, can you put me through to Mr. Bradley, please?
特色短語:put me through to (sb.)
回答:
I am afraid Mr. Bradley is not available. Would you like to leave a message?
I am afraid Mr. Bradley is not available. Would you like to hold?
地道詞匯:
hold-v.等待
留言句型:
I’d like to leave a message.
信息主要內(nèi)容:
Would you please ask him to give me a call?
4. May I speak to someone in the Finance department please?
句子結(jié)構(gòu):
May I speak to someone in +n. ( IT department / HR department / Accounting)?
5. Could you please put me through to the finance department please?
Is it possible for me to speak to the finance manager please?
6. I am sorry, could you please repeat that?/ Would you mind spelling that out for me?
練習(xí):
Good morning, Rosemary’s Bookshop? How may I help you?
speak to / manager?
Could I speak to the manager please?
Who is calling please?
Your name / company name
This is jack Davidson from Cambridge university press.
I am afraid the line is engaged.
leave a message
Could I leave a message?
Okay. Go ahead.
Give me a call
Would you please ask him to give me a call?
Of course, could you please let me have your number please?
give your number
Certainly. It’s 086 150 1111 0302
Thank you. I’ll make sure he gets the message.
用戶評論
聽友470000161
找到了某寶有書賣,己發(fā)貨
離群的鹿
學(xué)習(xí)了
Shan_b3
需要vip
英語聽說名師Derek?回復(fù)?@Shan_b3:
難道不是免費可以??一部分?
小尤的讀書屋
老師講的太實用了
英語聽說名師Derek?回復(fù)?@小尤的讀書屋:
謝謝你的支持!
聽友324302824
有沒有客服可以聯(lián)系我的?已購買,遇到問題怎么辦?
英語聽說名師Derek?回復(fù)?@聽友324302824:
添加xmlyvip020 給你解決。也可以在自己喜馬拉雅客戶端找到小助手解決
可愛的英語天才?回復(fù)?@聽友324302824:
挺好的